Help and Advice
Advice Surgery: For appointments call 0207 536 0562
My advice surgery is on the 1st, 2nd and 4th Friday of each month from 3pm at the constituency office. The address of the constituency office is Cygnet House, 14-16 Chrisp Street, London E14 6LL.
My experienced caseworkers are based at constituency office every weekday from 10am to 4pm. For a surgery appointment please call Louise or Joytera on: 0207 536 0562 during these hours.
The location of the constituency office is shown below:
How can MPs help?
MPs can make representations on a constituent’s behalf regarding matters relating to Parliament or central government.
If the problem concerns your local authority (for example services such as housing, rubbish collection, council tax or planning), you should first contact the local council or your Councillor. Jim’s constituency is in Tower Hamlets, please visit towerhamlets.gov.uk for contact details and to find your local Councillor, please click here.
It’s important that your first step is contacting the right person or organisation as there are many examples where contacting your MP may result in a problem taking longer to resolve.
How will we deal with your problem?
Depending on the problem Jim can deal with constituency casework in many ways:
- A communication to the relevant department or official.
- A communication to the Minister involved.
- Attempt to ascertain the reason behind decisions.
- Appeal on behalf of an individual or community.
- Speak to relevant authorities on your behalf, including raising matters in the House of Commons.
Every week Jim and the team deal with a wide range of cases. Since 2010 we have dealt with over 22,000 cases and since 1997 many thousands more. So please be assured if you get in touch you’ll be in safe hands.